EMOTIONAL INTELLIGENCE
 

OBJECTIVE

The course intends to reveal and develop a complementary intelligence type, different from the cognitive one - emotional intelligence. Understanding and using this concept will lead to an efficient communication process and to an improved relationship with the others.

STRUCTURE

  • Emotional Intelligence

  • Emotional Intelligence vs. Cognitive Intelligence

  • Being passive, aggressive, assertive

  • Crisis and stress

  • NLP

  • Emotion control

  • Individual vs. team

  • Manager vs. leader

  • Team roles

  • Perception errors

  • Relationships influence

DURATION

 

1 - 3 days

 

 

 

 

 

 

 

 



 

 

 

 

 

 

 

 

 

 

 

 

 

 


 

 


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