COMMUNICATION SKILLS
 

OBJECTIVE

The program is created to develop and reinforce the manager's communicational aptitudes in order to increase their efficiency and the results of their departments.

The knowledge given through this course will fundament the existent abilities and lead to the fact that communication is an art, something to be continuously improved on all the levels - individual, interdepartmental or organizational - to make profit and to have good results.

STRUCTURE

  • Communication process

  • Verbal communication

  • Non verbal communication

  • Para verbal communication

  • Efficient communication abilities

  • Active listening

  • Active listening techniques

  • Organizational communication

  • Managerial communication

  • Communication psychology

  • Communication vs. profit

DURATION

 

2 - 3 days

 

 

 

 

 

 

 

 



 

 

 

 

 

 

 

 

 

 

 

 

 

 


 

 


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