TEAM COMMUNICATION

 

Communication will always be a key factor for a good collaboration in any team, no matter the size of it. In the last decade, the Team Building sessions became strong modeling tools for the company communicational environment.

 

 

COMMUNICATION OBSTACLES

 

Factors with influence on the accuracy of the transmitted message:

PERCEPTUAL BARRIERS

People have different opinions based on personal perceptions and this can be a drawback in the communication process.

EMOTIONAL BARRIERS

Emotions can affect the listening process and the message transfer; fear, lack of trust and frustration will block the communication between the team members.

LANGUAGE BARRIERS

A growing factor taking into account the global business scenario. Native tongues of the employees are very different and we must make the effort to communicate in the local tongue in order to ensure a good transfer of our messages.

CULTURAL BARRIERS

Obstacles that appear when the team is composed by a heterogeneous mix of races, religions, ethnic groups, Ö

PHYSICAL BARRIERS

The most common examples are the workplace compartments and the closed doors of directorís offices.

 

 

FEEDBACK

 

An efficient communication is affected by the feedback. The constructive feedback will clarify any misunderstandings, will reduce the possible tensions and will keep a healthy relationship between the parts. The right use of the feedback process will lead to a trusty environment and to an increased productivity of the team members.

 

GIVING FEEDBACK

RECEIVING FEEDBACK

  Give it only if the recipient can take it

  Be specific and avoid the general approach

  Talk straight, in a trustful atmosphere

  Avoid to judge or to threat

  Discuss only the things that can be changed

  Donít overload your interlocutor

  Keep a positive attitude and donít be defensive

  Summarize when needed

  Check all the suppositions

  Ask questions to clarify the subjects

  Request for specific examples

  Take into account the non-verbal messages

 

 


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