GROUP DECISION

 

Making up a decision involves to choose an alternative from a multitude of available options. Every day we face different situations, simple or complex, and we have to decide for one direction or another. So, difficult choices typically means uncertainty, responsibility, high-risk consequences and many alternatives.

In an organizational environment, the decision stake gets higher because if we do not make the right call, the consequences will exceed the individuals, converging to the group level.

 

THE STEPS OF A DECISION MAKING PROCESS

In order to take a good decision we have to use an organized and well balanced process. This process have to be clearly defined to reduce the risk of taking a wrong decision because of lack of information and analysis. Decisions are based on a mix of information, data and facts which become valuable only when everything is processed and analyzed.

An efficient decision making process is made by different phases, by collecting and analyzing information, and, extremely important, completed with an appropriate feedback. The literature presents several models for this process, with five, six or eight steps. For simplicity and symmetry we present below a model consisting of six main stages.

 


1. DEFINING THE ISSUE

    What are we dealing with ?

    Defining the final objective

 


2. ALTERNATIVES

    Search for possible solutions

    Brainstorming

 


3. ALTERNATIVES ASSESSMENT

    Evaluation criteria

    Assessment and solutions ranking

 


4. DECISION

    Support decision techniques

    Solution selection

 


5. IMPLEMENTATION

    Implementation tools

    Move to action

 


6. MONITORING

    Progress monitoring

    Feedback

 

 

GROUP DECISION

PROS

    A lot of ideas will sure lead to the best decision

    The team cohesion will increase, as well as the interest for organizational integration

    Personal interest is subordinated to the team solution

    Out of the daily routine and new ideas generation

CONS

    Decision can be blocked when the diversified opinions are not convergent

    Time consuming process, due to discussions and analysis

    Possible conflicts arising from different points of view

 

 


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